Troubleshooting DNS Issues

Obscura’s DNS settings may not apply correctly in some situations. The most common causes are apps or operating systems using custom DNS caching or DNS resolution.

DNS Caching

Operating systems and apps may cache old DNS queries which can delay how quickly DNS changes take effect.

If you encounter this issue, we recommend waiting a few minutes.

DNS Resolution (e.g. Browsers)

Browsers often have built-in support for encrypted DNS, which can override Obscura’s DNS settings. To use Obscura’s DNS settings, disable this feature in your browser.

Desktop Browsers

Chrome

1. Click on the menu button (⋮) in the top right

2. Select Settings from the dropdown

3. Select Privacy and security from the left column

4. Click Security

5. Disable Use secure DNS

Brave

1. Click on the menu button (≡) in the top right

2. Select Settings from the dropdown

3. Select Privacy and security from the left column

4. Click Security

5. Disable Use secure DNS

Firefox

1. Click on the menu button (≡) in the top right

2. Select Settings from the dropdown

3. Select Privacy & Security from the left column

4. Scroll down to the DNS over HTTPS section and select Off

Android Browsers

Chrome

1. Tap on the menu button (⋮)

2. Select Settings from the menu

3. Tap Privacy and security

4. Scroll down to Use secure DNS and disable it

Brave

1. Tap on the menu button (⋮)

2. Select Settings from the menu

3. Tap Brave Shields & privacy

4. Scroll down to Use secure DNS and disable it

Firefox

1. Tap on the menu button (⋮)

2. Select Settings

3. Scroll down to DNS over HTTPS and select it

4. Tap Off

Note

iOS browsers use the system DNS settings and cannot override Obscura’s DNS settings.